Ask a Librarian IM


We will respond to you as quickly as we can. We may not answer your IM right away because we may be talking to someone in person at the reference desk.

Longer, more complicated questions might be referred to another librarian or you may be asked to visit the library in person or call us on the phone so we can help you more efficiently.

Please use our 24/7 Ask a Librarian Chat service (below) if we are offline. A CSU, Chico librarian should be available via Meebo/IM during normal Reference Desk hours.

Ask a Librarian Chat
Librarians are available anytime to help you with your research needs. This service is staffed by librarians across the United States, as well as librarians at CSU Chico. Service available: 24 hours a day / 7 days a week. A service for CSU, Chico students, faculty and staff.
Service available: Anytime!

Ask a Librarian E-mail
Send us your questions by e-mail. You will receive a response within two business days, but generally sooner.

A service for CSU, Chico students, faculty and staff.

Ask a Librarian In-person
If you are on campus, or can come to campus, feel free to speak to the librarians at the second floor reference desk. They are friendly knowledgeable people who are waiting to help you with your research.
Service available: Hours vary.

Ask a Librarian by Phone
General Reference: 898-5833 | Special Collections: 898-6342 |
Subject Librarians contact information.
Service available: Hours vary. [Please note: we want to help, but during busy times you may be asked to call back or placed on hold.]

Research Consultation
Make an appointment to meet one-on-one with a subject librarian.
Service available: By appointment.